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How We Work, and What We Will Never Do

Investigations only help if people can trust how they were done. These are the commitments behind every engagement.

 

Our method

  • Every trace is documented step by step, so another analyst can reproduce it.

  • Every hop is traced in our CoinForensics platform and cross-checked in a second commercial tracing tool. Where the tools disagree, we rely on exchange records.

  • Reports state their limits: what the data shows, what it does not, and our confidence.

  • A name on an exchange account is treated as a lead, not a conclusion.

  • A qualified ComplyChain investigator signs every report. Software and AI tools assist; people decide.

 

Independence and conflicts

  • We run a conflict check on every new matter, covering past and current clients, opposing parties and our affiliated businesses.

  • If a conflict exists, we tell you and decline the work.

  • ComplyChain Solutions LLC is the parent company of CoinForensics.

 

Fees

  • Tracing assessment: $950, credited toward a report

  • Tracing report with signed declaration: from $4,500

  • Complex or multi-chain matters: $7,500 to $15,000, quoted in advance

  • Consulting: $250 per hour. Expert testimony and deposition: $350 per hour

  • 15% partner rate for investigation and forensic-accounting firms; reduced rates for law enforcement

 

All fees are flat or hourly and agreed in writing before work starts. None depend on whether funds are recovered.

 

What we will never do

  • Guarantee that funds will be recovered

  • Charge a recovery fee or a percentage of recovered funds

  • Contact fraud victims unsolicited

  • Ask for seed phrases, private keys or remote access

  • Ask you to pay in crypto to release frozen funds

  • Name clients or share case details without written permission

 

Questions about a matter? Email info@complychainsolutions.com.

Investigator annotating financial records

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ComplyChain Solutions LLC · A Wyoming limited liability company (#2021-001025456) · info@complychainsolutions.com

Impersonation warning: we only email from @complychainsolutions.com addresses and we never contact fraud victims first. If someone claiming to be us asks you for money or crypto, it is not us.

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